Recently there has been a lot of hype about the prospect of jobs all being automated away. People all around the world constantly express the fear that this job will be taken away and that job will be taken away.

As a fellow human being like yourself, rest assured that I share these concerns. I don’t think I’ve fully wrapped my head around them, but I have tried my best to do so as much as I could in the time frame that I started to learn about these issues.

One only has to look at the world of AI-generated art in order to see the kinds of struggles, debates and arguments that are going around the world right now as graphic designers and artists grapple with the possibility that their work will be automated away by art generators like Midjourney and Dall-E 2 – it’s precisely because that’s a possibility that doesn’t seem all too far off that artists are fighting tooth and nail against it.

To clearly exemplify just how good these generators are, a painting generated by Midjourney even recently won an award for its quality through a series of clerical errors and issues in the process of judging that somehow led to a key mistake; the competition’s organizers did not know that the painting that they had awarded the grand prize was AI-generated and merely selected it from a host of other entries that comprised both AI-generated and human-made pieces, unintentionally creating a modern day re-enactment of the day that Garry Kasparov lost against Deep Blue.

generated with midjourney, lol

Naturally, the event raised many questions and struck a chord:

How could a machine create art? How could it feel emotions, understand aesthetics, make artistic decisions?

The people who asked these questions were quickly confronted with the reality that a machine doesn’t need any of these things in order to create art.

More importantly… How would artists make a living in a world where business owners might increasingly choose not to engage artists in order to create things like marketing materials or even concept art again?

If we pay closer attention to what we mean when we actually think of a job, chances are we are thinking partly about a job title and making our judgments based on that categorization… But what is left unstated in any naive description of a job title is the the tasks that are connected to it.

A farmer does not simply ‘farm’ and neither does it make sense purely to say that a software engineer ‘software engineers’ without reference to what tasks these people actually do on a day to day basis. In reality, the basis of existence for each of these jobs in the very first place is the existence of tasks for which employers are willing to pay.

Think about what all of you here are doing at the moment as you consider how you will perform tasks that will meet the needs either of your employer or of your own business, perhaps both. Chances are, you only seek assistance because these are tasks that you cannot accomplish on your own given the opportunity cost that would incurred, or you do not have the skill to accomplish them.

Well, that’s why we spend money to hire people.

Some of you more inclined towards investments may have heard what I am about to say from Ray Dalio’s fantastic “How The Economic Machine Works”

But well, if you don’t have those 30 minutes…

One person’s spending is another person’s income.

Dalio didn’t observe this himself – rather, he quoted Keynes in doing so.

Was Keynes right in sum, though? Now that’s a separate question – quite apart from that, note that if we consider the nature of the job market, every single job is funded by somebody who is willing to pay for it, for tasks that otherwise may need to be completed in order for the successful delivery of a business to take place.

Over the past history of our world, and also in conjunction with the evolution of technology and changes in culture and disposable income, the nature of these tasks and what has been sought of the people who perform them has so drastically transformed to the extent that the jobs of today look nothing even remotely like they are counterparts of the past.

Take social media marketing, SEO and programming jobs for example. No doubt some of you are involved in these industries today and are acutely aware that they could never have existed a mere generation ago.

These are jobs that are tied to tasks that could not have been accomplished if not for the development of technology to the present day, thereby showcasing that the development of technology does not merely cause human activity and the demand for work to subside away, but also has historically played a role in catalyzing it and increasing it as new technologies develop, generating new tasks that would have never even been conceived a generation again.

This is what economists call complementation, which is what happens when the development of a technology makes it so that demand for (human) work increases, which in turn is what happens when the demand for task completion increases.

Over the past history of the world, complementation has caused humans to always have work available for them, because as technology is developed, so did demand for the new types of work that they made possible even as they eliminated older forms of work.

When the car had just been invented, for example, that created a demand for skilled workpeople who could take part in their manufacture by using their skills to create tasks to move them and to perform all the tasks associated with creating the finished work that was an automobile – hence the manufacturing industry.

Unquestionably, the development of the automotive industry has been a key factor in facilitating demand for the work of human beings, but there has been an unlikely and unfortunate casualty: The horse.

Prior to the invention of the car, horse carriages were a common sight in cities like London and New York, but after the car was invented, the need for horses dissipated. People began buying automobiles, and horses quickly became outmoded forms of transportation.

Once again, we return to the language of economics, this time no longer to complementation but instead to substitution: The horses as an entire species had their labor substituted away by machines.

Now why did that happen? The answer to that is simple. As humans, we found an easier way of performing the task that was transporting ourselves from one location to the next. It was a task that the horse helped us to accomplish at an earlier point, and we were willing to deal with the cost of feeding them financially as well as the time cost plus the costs we would have otherwise paid to NOT clean their manure (see: The Great Manure Crisis of 1894), simply because it was such a hugely better solution to the problem of transport over long distances relative to walking itself.

For the horse, we would have done anything and everything that we needed in order to keep transportation systems going and business booming (I mean come on – we didn’t care about the poop…?!)… but when the car appeared, dirty and polluting as it was, it offered a much cheaper way of getting ourselves from point A to point B that did not entail those costs.

For the vast majority of humanity then, the choice was obvious, and we switched away from horses to cars.

Now what do these examples show us? They show us that technology can both complement labor as with the case of humans working in car factories to produce automobiles, while at the same time technology can also substitute labor away (as we can see from the case of the horses who ended up in stables and as animals for children to play with in illustrious outlets like Malaysia’s Farm In The City.)

aka: my niece’s favorite place in Malaysia

And that should give us pause because the same thing that happened to the horse may well happen to us as well. As humans, we too can have our work substituted away. Business owners can now generate their own concept art and art pieces simply by making use of artificial intelligence software without the need to offer payment or compensation to an actual artist.

Now here’s where I come back to Keynes and Dalio and the haunting observation that they have echoed throughout the ages. One person’s spending is another person’s income and every single one of you who is reading this is likely familiar with the concept of spending because we live in an economy where money is important and we trade our resources for the sake of getting resources for ourselves.

What happens if nobody chooses to spend because they can make things cheaply for themselves?

We may say all sorts of noble things about how the human spirit is indomitable and cannot be replaced, but for all of you who are reading this, I would have to ask you – if you could perform all of the tasks that you ever wanted to in this world as cheaply as possible, then would you be willing to go for the more expensive option? Would you be willing to pay hundreds of dollars above market rate for an employee that you could hire for much cheaper?

Are you going to spend money engaging a service in an environment where everyone else in the economy faced with the same set of choices maybe deciding to reduce their consumption of your services as well?

Would you pay for a horse when you could have a car?

I leave that as an open question as I know that for some, conscience may motivate them, but for others, it is not so clear cut and neither is it easy to judge.

In the short term, say 5-10 years from now, I would personally consider it unlikely that all tasks will be automated away which then leads me to think about education. How will the next generation deal with this challenge which will hit them more acutely than it did the people of nearly 5-10-20 years ago? In the immediate moment, it would seem that it is important to develop the skills that make one human and allow a person to proceed by using critical thinking, creativity and insight to be able to make use of technology in interesting and valuable ways even if they are AI-powered to create outcomes that will be better for the next generation: I guess not all tasks will be automated away and that many tasks will remain that humans are more uniquely qualified to perform such as teaching, nursing and telling authentic stories – things that require people to relate to each other as we share a sense of commonality and shared experience; I think the complement effect will target that in the future as the people of the future learn how to better relate to the technologies of the next era.

In the long term though, as machines become more advanced, it is not a stretch to imagine that the scope of tasks that they may encroach upon may be such that there will be very few left for most human beings to perform.

It might seem like something far off or remote, but then I observe that the capacity of most humans to look into the future is limited – so was something like ChatGPT, Facebook, Netflix, the development of all these things that ended up fundamentally changing the way that we live in our societies today.

As business owners and creators who are standing on the vanguard of this revolution though, we should make use of this technology to move forward and to carve our pathways ahead in ways that may allow us to help or assist society at a later time. How it is that we would individually choose to do so is a matter of individual will or intent.

How exactly will it play out? I’m not completely clear.

But one thing is clear for sure. The ability to make use of technology and artificial intelligence in your business is more important than it has ever been at any point of history, and it will remain so in the years to come.

Leave A Comment

Recommended Posts

The Future of Writing: How Automated Speech Recognition Will Transform Your Writing

In the modern world, creating documents is a fundamental part of almost every profession, and they are key to a variety of tasks: communicating ideas, formalizing agreements, sharing information, reporting progress, instructing, or preserving records. Whether you’re working in business, education, healthcare, law, or creative fields, the need to produce written content is pretty much everywhere — whether you’re creating a PowerPoint deck, writing a report, or crafting a script either for a YouTube video or for an episode of a TV show, you’ll definitely have to sit down and begin writing to bring out your ideas. But as you may know, writing isn’t always easy. In fact, it can be tedious and painstaking, imposing challenges upon your body that are difficult to deal with, such as carpal tunnel syndrome and the stresses of sitting down for long periods of time. Thankfully, it’s a challenge that has a solution: Automated Speech Recognition (ASR). ASR is a technology that historically hasn’t been the best at reporting down what people say, but it has remarkably improved although the best of it is something that still evades the modern and widely available voice assistants on iPhones and Android phones. However, nowadays apps like Wispr Flow and also MacWhisper work effectively and allow dramatically more accurate and longer transcriptions that serve niches such as creating subtitles, as can the ChatGPT app on your phone along the way, which you can download on iOS or Android, Which allows you to use your voice to interact with your devices in ways that have historically not been possible and that also transform the way that we use our technology and therefore interact with the world. Let’s dive into why. While some of you already know that I started using Wispr Flow recently, I’ve actually been using a range of different transcription tools as part of the suite of different apps that make life simple and […]

Wispr Flow: The Future of Voice-Activated AI Transcription

In the past couple of decades of human history, I can remember the seminal inventions that shaped our human existence so profoundly that somehow or another, whether we realized it or not, our lives had changed. Of these inventions, the most immediate that I can point to is Google, the search engine that made it so we could see the entire world. Beyond that, I’d say Facebook, the social media app that connected the world in a strange technological network.  The next one of these and probably freshest in people’s memories is ChatGPT, the tool that showed us the power and usefulness of generative AI, highlighting for us both the revolution of this new technology and also heightening our fears that one day robots would take over all of us. Well, I firmly believe that the next one is here, and its name is Wispr Flow. Download it here!  But what exactly is Wispr, and why are you asking me to download this?  Well, I’m glad you asked. What is Wispr? Wispr is an AI transcription software, but it is not just any transcription software. It’s a transcription software that activates at the touch of a button.  You can use it in any text field and begin transcribing what you are saying by nothing more than a touch of a button and then speaking into your microphone, which ends up creating transcriptions like this, and even intelligently paragraph what you are saying while at the same time minimizing redundancy by fixing mistakes for you on the fly, based on your writing style, yielding transcriptions like this. What does it cost? The software itself is free to use for up to 2,000 words in the course of a single week if you choose to use the Flow Basic plan.  On the other hand, if you use Flow Pro, which most of you probably will. […]

Meeting Tun Dr Mahathir

Today I had a conversation with Tun Dr Mahathir.  This is the kind of conversation that a person doesn’t normally have. I don’t expect that many people will have it or many people would have had it. Given everything that has happened so far, it’s far from clear that many other people will be able to have it, and so I know that it is a rare and wonderful privilege.  I remember clearly all the things that happened. I showed up in a GrabCar to the Perdana Leadership Foundation, ten minutes before our 9:30 appointment.  Walking in to the picturesque building, there I saw our very first national car in blue – the Saga, brought forth from one of Tun Mahathir’s pet projects.  As I looked around, I saw that the place was grand – the paintings of prime ministers depicting Tunku Abdul Rahman, Tun Razak, Tun Hussein Onn, Tun Mahathir, and Tun Abdullah – the gallery – the chandeliers and carpeted floors broken only by gorgeous wooden balustrades that led a curved staircase up into an open space. I stood there spellbound – I had not expected a place of such beauty.  As I looked around, I realized that I had arrived early and it was not time for my appointment yet. But before long, my contact Adam called – and so with bated breath, I walked into the room where I would meet Tun Dr. Mahathir.  In the morning, I had watched Khairy Jamaluddin and Shahril Hamdan’s interview of Tun Mahathir on 2X, paying attention to the questions that he had asked and all of the things along the way, which was also interesting because incidentally I’d also met both of them just the other day at a book launch featuring Kishore Mahbubani – How strange fate is and how the world seems to connect everybody in short order.  […]

The Night Before I Met Mahathir

It is the night before I meet Dr. Mahathir. For those of you who didn’t know about this, welcome to yet another strange and interesting episode of my life: Tomorrow, I will be interviewing Tun Dr. Mahathir, the 4th and 7th Prime Minister of Malaysia, for my podcast, Pathways To Excellence. I sit here with two books in front of me, the first, The Malay Dilemma, and the next, A Doctor in the House, and I contemplate both and the way they have unquestionably shaped my life. Dr. Mahathir was my Prime Minister when I was just born. From young, I always thought that every country had a Prime Minister; indeed, it is from him that I learned the very concept of Prime Minister itself. For years and years, this had gone on, and I went from thinking that he was the only one who would ever occupy that position, to learning that other countries had ‘presidents’ and ‘kings’, later downgrading the man’s significance as I thought of the ‘world’ and how wide it was, moving first from thinking that Malaysia was everything to thinking that it was tiny, insignificant, hating it, coming back, making it home, and then realising that it was what we made of it. It is fascinating how small the mind of a child is – yet, as I would later realize, how small the mind of an adult is when they fail to contemplate the significance of things that are nearby. I never really thought too extensively what it would mean to actually encounter this person one day. Then one day, many years after my father had died and was buried in the Sungai Petani Christian Cemetery, I found a book. My mum said that she wanted to throw it away, but somehow she didn’t, and there I saw it in its ancient form, yellowed pages […]

Societally Valuable

Every morning I wake up, I ask myself: How do I be someone valuable to society, and how do I create things that are valuable to society? Ever since I was a child, I think that this question has been a part of me – the part that wants to create something that’s of my own in service of the world in which I live through imagination, thought, and the machinations of a mind that will not sit still.  Some may argue that choosing to make a difference is a matter of disposition. I don’t want to give to society. I want to live for myself! Why should I care about what other people think? I consider people entirely able to make such statements and accept that they exist don’t disagree with that – human beings are different and naturally abide in different worlds; bearing different personalities, we approach the world through myriads of different lenses built from different world views, cultural backgrounds, and educational experiences. In such a world, might someone not argue that becoming societally valuable is merely one of many pathways. Surely that is an overgeneralization?  Personally, I feel that that is not so, purely because society is a large and far-ranging concept. Rather than an abstract and faraway entity, it is something that is close and begins from those closest and dearest to us before it extends outwards into the world. Society is fundamentally made up of individuals – our friends, our family members, the people who make up the sum and total matrix of people whom we know and love, and those whom we have yet to know whether near and within our communities, or far away and outside of them. To bring value to these people and by extension to society is not so grandiose as ending climate change, eliminating inner city crime, or resolving […]

AUAM-NAMSA Corporate Pathways Networking Dinner – Some small reflections.

The journey has been pretty interesting in a whole bunch of different ways. Amongst other things, I’ve received a partnership with GerakBudaya, and also in conjunction with the American Universities Alumni Association of Malaysia and the National Assembly of Malaysian Students in the United States of America (NAMSA), we are organizing this event. Here’s the event PDF to showcase that this is quite real. Honestly, even the term Corporate Pathways is a bit of a misnomer. I don’t know how corporate this event is going to be, primarily because it’s mainly going to be focused upon experience sharing and how people thought about their lives in the course of GLC in relation to the education that they received while they were in the U.S. There is a whole backstory to this that goes back about a month or two months or so, but has led me to a place of networking, meeting different people, and establishing friendly chat after friendly chat, rather than transactional moment after transactional moment with a bunch of different people with whom I probably never imagined at the outset that I’d be on casual speaking terms with. Anyway, here are some of the people who will be on the panel. GLC Panel: Nick Khaw, Head of Research at Khazanah and alumnus of Harvard University. Aik Chong Phuah, previous CEO of Petronas Digital and alumnus of the University of Chicago Booth School of Business. Brendan Yap, Senior Executive at the Securities Commission and alumnus of NYU. Athirah Azmi, former Manager, Client Coverage at Maybank Investment Bank and alumna of the University of Chicago  Private Sector Panel: Audrey Ooi, co-founder of Colony Coworking Space and an alumna of Mount Holyoke College, also known as @fourfeetnine. Dato’ Vincent Choo, Founder, Urban Ground Group, Franchisee Subway; alumnus of Eastern Michigan University. Yen Ping Teh, APAC Product Partnerships at Google and an […]